Free, general answers about property insurance terms, documentation, and the claims process.
Ask a Claims Adjuster is a free educational tool from Absolute Adjusting, the company that provides Before Your Claim. You type a question, such as what a term in your policy means, how to document belongings, or what usually happens during a claim, and you get a general explanation.
Before you use it
- AI generates answers. They are general education, not advice about your policy or your claim, and not personal answers from a licensed adjuster.
- What you type leaves this website. Absolute Adjusting runs the tool. Your question, and a limited amount of your conversation, is processed by OpenAI to produce an answer. Cloudflare checks that a person is using the tool.
- Keep personal details out. Do not enter names, addresses, claim numbers, policy numbers, or claim documents.
- Nothing from your home record is sent. The Before Your Claim app does not share your rooms, photographs, or notes with this tool.
- No obligation. Asking a question does not create a professional relationship and does not obligate you to hire anyone.
The tool opens below only when you choose to open it. Until then, this page isn’t connected to it.
If you are dealing with an actual claim and wonder whether outside help makes sense, see Help With a Claim. If something has just happened, start with After a Loss.